won an item but have since read terrible reviews do i contact the seller

danren80
Community Member

do I contact the seller to tell them I wont be purchasing the product after terrible reviews that state the heaters don't even work and warnings on them

Message 1 of 8
Latest reply
7 REPLIES 7

won an item but have since read terrible reviews do i contact the seller

As it is a pick item ask if you can see it working and do not hand over the cash unless you are 100% happy with the purchase.


It is best to research before you buy not after.

Message 2 of 8
Latest reply

won an item but have since read terrible reviews do i contact the seller

I agree check it works before you pay, but its better to read feedback first as Once you win/buy you are committed to the item regardless.

When life gives you lemons.
Squeeze them into people's eyes
Message 3 of 8
Latest reply

won an item but have since read terrible reviews do i contact the seller

Reviews elsewhere is nothing to do with the seller.


So as stated unfortunately you need to check before the purchase.


On pick up, enquire on that problem and if you feel it is not as described, don't purchase.

image host
Message 4 of 8
Latest reply

won an item but have since read terrible reviews do i contact the seller

danren80
Community Member

yes I made a mistake by not researching it, first time using eBay and bid on it not thinking I would win yes pretty naive and sleep deprived lol... I have read that ebay will block you if you pull out of a sale 3 or more times..is this correct I have never done this and never intend to do it again but if I contact the seller and advise I wont be purchasing they will be able to relist

Message 5 of 8
Latest reply

won an item but have since read terrible reviews do i contact the seller

ebay don't block you, but if seller opens a non paid case it does go on your account and if you receive 2 or more, you won't be able to buy from sellers that have blocks in place.


The seller needs to agree to send a mutual cancellation which you then agree to to end the transaction.


Whether they do or not is entirely up to them.


Having 1 unpaid strike is not going to affect you so if you feel the item is not safe perhaps express your concerns to the seller and see if they agree to a cancellation.

image host
Message 6 of 8
Latest reply

won an item but have since read terrible reviews do i contact the seller

Even if ebay did give you an unpaid item strike it would almost certainly be overturned if you contacted them and told them it was a pick up item that turned out to be not as described when you went to collect it.


 


 

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?
Message 7 of 8
Latest reply

won an item but have since read terrible reviews do i contact the seller

A possible unpaid item strike vs handing over money for something that might not work and may be unsafe???? 


 


No-brainer really (especially as one strike isn't a problem and can probably be overturned).


 


 


 

Message 8 of 8
Latest reply