wont honour warranty.

[tapperterritory]

 the spotlights bought from them on the 2013-07-11 said 12 months warranty! One of the spotlights has now failed and is not working and despite having 12 months warranty they said “dear. you buy in 2013-07-11 07:38:12
ballast only have 6 month warranty.” You don’t even know if it's the ballast and now they wont reply to my emails! We could have sorted this out nicely but you chose not too!

[padi*0409]

Warranties very rarely mean anything at all for goods purchased through eBay, unless from an authorised seller of the product.

I do hope you don't follow your own advice from the other post............................re buying a cheap item from the seller and  giving  retaliatory neg...................................... 

[tapperterritory]

Please elaborate a way to deal with these rogue sellers? What should i do? Sit on my hands and let them rip me because ebay wont help? Please give a solution?

[davewil1964]

What you should do is -

a) realise that you are not talking to eBay or the seller on these boards;

b) realise that warranties are only as good as the 45 days Paypal allow for a claim;

c) yes, you have done your dough.

The seller can offer any warranties they like. Unless they are a registered business operating in Australia, the warranty is worth nothing. Your only protection is the Paypal claim limit of 45 days.

If they ARE a registered Australian business, talk to you local Department of Fair Trading.

[ytwo000]

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@padi.0409.0409 wrote:

Warranties very rarely mean anything at all for goods purchased through eBay, unless from an authorised seller of the product.

I do hope you don't follow your own advice from the other post............................re buying a cheap item from the seller and  giving  retaliatory neg...................................... 

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im with padi here 100%.