26 August UPDATE - Site outage on Friday 23 August 2013.

pixie-six
Community Manager
Community Manager

"We’re now in the final stages of understanding the total impact of Friday’s site outage for buyers and sellers, on mobile and tablet devices, on the web and through our APIs.

 

We expect to be in a position to provide more detailed information tomorrow.

 

We’re sorry about the inconvenience of having the site unavailable and we appreciate your patience and understanding as we outline our resolution process and eligibility requirements."

 

- The eBay team

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26 August UPDATE - Site outage on Friday 23 August 2013.

Would yo care to translate that last sentence into English.
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26 August UPDATE - Site outage on Friday 23 August 2013.

It means they still don't know what's caused the problem but as they are using the process of elimination they expect to post shortly "umm no idea and yes we have tried rebooting".

 

 

 

 

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26 August UPDATE - Site outage on Friday 23 August 2013.

Hi nprizeman, what does "as we outline our resolution process and eligibility requirements." mean, exactly?

and why isn't the ipad toolbar fixed yet? When will it be fixed? It has been broken since April, surely that's sufficient time to fix something.
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26 August UPDATE - Site outage on Friday 23 August 2013.


@nprizeman wrote:

 

we appreciate your patience and understanding as we outline our resolution process and eligibility requirements."

 

- The eBay team


 Ohh,obvious answer IMO-ebay are involved in a dispute with Paypal re item not as described ie Lithium is failing dismally & therefore,ebay needs to ascertain as to whether they fit the Paypal criteria elligibility re a refund.

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26 August UPDATE - Site outage on Friday 23 August 2013.


@cat_mioux wrote:

It means they still don't know what's caused the problem but as they are using the process of elimination they expect to post shortly "umm no idea and yes we have tried rebooting".

 

 

 

 


Bet they didn't clear their cookies..... as is always their first advice to users experiencing problems.

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Yes, I have an opinion. No you don't have to agree with it. Yes I do have a right to it.
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26 August UPDATE - Site outage on Friday 23 August 2013.

angryonline.gif

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26 August UPDATE - Site outage on Friday 23 August 2013.

zzzzzzzzzzzzwhat20really20happens20at20the20AOL.jpgWill someone fix Ebay..

Tommy Loves Everyone... Im a 75 year old nutcase..
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26 August UPDATE - Site outage on Friday 23 August 2013.

Well, that's a coincidence, tommy. I spoke to the one second from the left on live help. He then emailed me an irrelevant follow-up email and shortly after, a survey to rate my satisfaction lmao
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