on 16-09-2020 12:41 PM
I have recently done few small favors for friend and he sent me $300 voucher for Bunnings as thanks. So i thought, GREAT!.. I will finally get some paint for the spare room, and have no excuse for not painting it, as I am running out of things to do. Then I get some fibreglass resin and fix my fish pond, and I can think of number of other things. Then quick look at the voucher and I was rather taken aback that I have to spend it all in one go; no credit for unspent amount, and only $9.99 can be given in change. OK, so got on line only to find I cannot buy paint, I can get the resin but not the hardener?!!! Then, after I added some drop sheet to the cart, the little bot on the side told me "I can see you are doing some painting, would you like some paint" ???? So, i called the number given and was told yes, I can get paint, but i cannot use my voucher. Oh, and I cannot also use the voucher for online purchases. To redeem the voucher I have to come into the store. BUT we are under lockdown, I am NOT allowed into the store........
I do not want to inconvenienced my friend by asking to have the money refunded. I assume they will not give me the refund, and I feel it would be rather rude to complain to him about his gift. So, basically, Bunnings is selling gift vouchers that cannot be redeemed. I am sure that is against the law. So, what should I do? I could be good little sheep and wait until the store opens ....... but really, should I let them get away with this?
on 16-09-2020 07:07 PM
I never signed on for the gift cards, so it wouldn't bother me if I lost them.
A few times I considered redeeming some cards....but I didn't find anything I wanted to buy with what cards were on offer.
Still, it's been a while and I could at least log on and see if things have changed.
on 16-09-2020 09:30 PM
I love gift cards. better then some funny thing you will never wear or some perfume you cant stand LOL
My son used to buy me the garden centre gift card in NZ, I loved it, always room for more flowers or plants
on 23-09-2020 12:14 PM
Well, week spent trying to get through to Bunnings customer support by phone and emails, finally, yesterday I managed to place my order on line. Although, I had to give up on getting the paint, which was the main thing I wanted. But I do know how to pick my battles; getting paint in different brand and in colour that I cannot confirm from large chip is not worth it .
I am now waiting to be told when can I pick up from local Bunnings
on 24-09-2020 10:51 PM
@*kazumi* wrote:Well, week spent trying to get through to Bunnings customer support by phone and emails, finally, yesterday I managed to place my order on line. Although, I had to give up on getting the paint, which was the main thing I wanted. But I do know how to pick my battles; getting paint in different brand and in colour that I cannot confirm from large chip is not worth it .
I am now waiting to be told when can I pick up from local Bunnings
maybe you did not look like a tradie ? DIY painting of rooms takes food out of professional painter's childrens mouths...
on 26-09-2020 02:30 PM
Assuming during Covid painters are allowed to work in peoples' houses....or if they are their work addresses fall within the 5km limit or whatever it is this week.
If the Vic Premier regards mowing as non-essential (right now my house looks like it has been deserted, the garden is so untidy), then how essential is painting a room?
on 26-09-2020 02:59 PM
Kaz - I have just reprimanded myself for taking food from the mouths of babes.
The last paint job on this house was 23 years ago - time for another.
DIY - cause I can.
on 27-09-2020 06:11 PM
There is no rule against buying paint, but as you cannot go in, it is too difficult to be sure about the color, and the only paint they have on their website is some brand I never heard of.
I guess with the mowing, it was just one of the things that people could throw mower in back of the ute and pretend they are working, and going out of their bubble. At least it's winter, and the grass does not grow quite that fast. The 5km are essential to contain the infection as much as possible in one area. Although I am bit unhappy that 1/2 of my bubble is water; that is what you get when you live practically on the beach. So while my friends living inland have whole large area to shop in, my options are very limited. But it is all fast cobbled together emergency measure, and cannot be done fast enough with nuances. Anyway, fingers crossed and in another few weeks we will be down to nothing, and able to get around bit more. While o/s countries are counting their daily infections in tens of thousands.
27-09-2020 08:07 PM - edited 27-09-2020 08:08 PM
My grass is growing 6 inches per week.
Canberra is not that different to Melbourne, climate-wise, except that we have lower lows, which should inhibit grass growth. And after the next few days we will be back in Spring weather...
Winter disappeared almost a month ago.