St George Bank online

[azureline**]

Does anybody here use it?? I have recently discovered that any transactions I make require a secure code authorization, which entails a text or call to my home or mobile phone......

today, it won't let me do it.....

I had never seen this before, did not request it.....and the queue is long to enquire by phone.

I just did it twice and twice it told me to log out etc. Then the call came? Grrrr!!!!

any ideas?

[latina4621]

 no, I know with the Bendigo bank, I have to use a code key  4 times for the one transaction.

it is obviously a new thing.with yours az.

mine cost 30.00 for the key.

[newstart2380]

Go to your nearest St George Bank and ask for it to be sorted. I have it with my CU and I have a little thing I have to enter the numbers from but only once to log on.

It's another security measure to try and stop the internet fraud, if it works it's great and I have to change my password every 3 months for added security.

[azureline**]

Thanks, very annoying though. I just did our household banking and didn't need a code? different account though.

I thought maybe because I was paying small amounts from my own account?

[the_hawk*]

Ubank, and commonwealth bank now use a secure code sent by txt for transfers, it seems to be the way they are all going to prevent fraud.

[azureline**]

All done now, thank goodness, very frustrating though. Some warning would have been nice, I thought I was out of money!

[lyndal1838]

I use the St George on line banking, including one account dedicated to ebay and 2 business accounts.  I logged in this morning without any problems...just the usual account number, PIN and Password.

I just tried my OH's logins with the same accounts...again no problems.

I don't use any of the auto features that are available and have not signed up for any of the extra security features.

[azureline**]

I didn't sign up for anything, I have had this same account for over 40 years but been online with it for about 8 yrs now. I am going to the bank tomorrow to ask what is going on.

I paid the household accounts as usual and then tried to pay the small under $10 amount from the same account and it then asked for the secure code.

[twinkles**stars]

Like latina I have a code key.....wonderful if you have it with you, not so great if you are away and forget to pack it.

[catsnknots]

my sister has this on her account.. I have a similar service... if a transaction looks unusual they will actually call me within 60 seconds to confirm I made that transaction. 

I also have a key code generator and it is on my keyring so I always have it on me.