on โ25-06-2013 11:33 AM
Does anybody here use it?? I have recently discovered that any transactions I make require a secure code authorization, which entails a text or call to my home or mobile phone......
today, it won't let me do it.....
I had never seen this before, did not request it.....and the queue is long to enquire by phone.
I just did it twice and twice it told me to log out etc. Then the call came? Grrrr!!!!
any ideas?
on โ25-06-2013 07:01 PM
the code keys are handy to have, in the past I had someone try to hack into my account I was alerted by the bank and at that stage I never had a code key don't think they had them when I first started doing internet banking , but I got one after that though.
on โ25-06-2013 07:08 PM
Azurline, it is a new feature attached to the *pay anyone* transactions..eg when you have someones bank details and pay straight into their account.
It is to stop fraudulent activity, which I think is a positive step.
I am with Westpac and hubby is with St George, and we both have had to enter the code sent to us by sms, and it went through no problem. ๐ Its a 6 letter/number combination usually ๐
I had my first time with it about 9days ago, but im not sure exactly how long its been in service.
๐
on โ25-06-2013 07:13 PM
NAB sms a different code each time for online transfers from my account to another persons.
Citibank have a permanent code number that you use each time, although I hardly ever use that account, so will probably forget what it is. It was compulsory, I couldn't log on one day until I got the new code.