How do I get rid of the TrayApp virus?

artforartssake
Community Member

everytime I switch on my comp this horrid little box appears telling something about TrayApp.msi not being installed

 

It's almost imposs to get rid of it

 

I have the McAfee anti-virus software and also Tune up 1-click maintenance software.

 

Surely one of these two programs can get rid of this without me needing to install and pay for a new program

 

Can anyone help me please?

 

thanks  


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How do I get rid of the TrayApp virus?

Hi , seems not a virus but rather from a buggy (faulty) installation,   trayApp is identified as to be a HP printer application ,

 

 

http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/missing-tray-app-msi/f556c0a...

 

buggy printer installation:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00811375&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...

 

so I suggest if you have a HP printer attached uninstall and then reinstall the related application programs to hopefully correctly install  TrayApp

If you do not have attached a HP printer  but previously did , delete printer from Start>devices and printers applet, then fully uninstall all related programs via " control panel > system and security : programs > programs and features : uninstall a program

 

As a temp workaround :

You can possibly disable TrayApp if listed in "startup" of system config , called up by launching this Windows app via

the run command line

 

start > all propram> accessaries > run

physically keyin: 

    msconfig  

click ok

 

or install freeware application program    winpatrol 

 

and disable that app, however related device support may also be disabled - printer may not work correctly

 

If in doubt seek personal computer support

 

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How do I get rid of the TrayApp virus?

yep I think you're right

 

I've already disabled the pop up, now I just need to reinstall the printer software

 

thanks for the help 


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