on 17-07-2019 05:01 PM
My Account settings contain my old landline phone number from my previous address. I have updated my street address OK, but I can't get the the system to let me change the phone number. I get the "Enter a verification code to continue" screen, then the :Sign In" screen again, then the "Help us protect your account" screen that asks for my mobile phone number. It doesn't matter what phone number I put in here (my old landline number, my mobile number or no number), I just get put back to the Verification code screen again, and then back to the main screen. Please help! Thanks
Change mobile phone number
My Account settings contain my old landline phone number from my previous address. I have updated my street address OK, but I can't get the the system to let me change the phone number. I get the "Enter a verification code to continue" screen, then the :Sign In" screen again, then the "Help us protect your account" screen that asks for my mobile phone number. It doesn't matter what phone number I put in here (my old landline number, my mobile number or no number), I just get put back to the Verification code screen again, and then back to the main screen. Please help! Thanks