can not access my account, i do not have a mobil phone

[papermoon.lady · Accepted solution]

Usually they give you the choice to send a code to reset your password to your mobile OR your email address if you have a problem logging in. 

[michael*toby · Accepted solution]

They sent me a code but it did not work, I only have a computer

[papermoon.lady · Accepted solution]

But you should also have an email address associated with your account, and you should be able to access your email address from your computer.