on 08-04-2024 11:58 AM
This is desperate.
I have to go to a Community board to ask how I can actually get hold of EBAY to ask them why they are billing me an amount every month. I tried their HELP - and the Contact Us leads you down a path and you cannot get to send an email
If ever I saw a way to screw your brand up, this is a great way.
Can anybody help me - I just want to get hold of someone at EBAY and ask they why they are billing me. I could close my account but that's probably next step if I cannot solve this
eBay are unlikely to read your post, only *sometimes* do eBay staff respond to anything posted on the member to member forum
Closing your account will not solve anything, if eBay are billing you, they will recover those 'fees' by any means available regardless
What are they billing you for?
Did you sign up to eBay Plus and not cancel correctly before the paid period kicked in?
Did you sign up to SmartyCash back?
Sending an email would be pointless, it is an automated bot service
There are numerous options under 'eBay Help' if your issue is indeed not there, pick the closest one
You may need to keep trying until you can reach a supervisor
But without any 'basic detail' of what these bills are for, other members can only guess it is something like eBay Plus which was not cancelled and, as agreed to when signing up, fees charged for