Unauthorized purchase

dayfost72
Community Member

What can I do if someone made a purchase using their eBay account and my old cancelled stored credit card information?

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Answers (1)

Answers (1)

I have a few questions:

- How did they get your credit card details if they used their eBay account?

- Is it a family member?

- Have you ever had control of that other account?

- Have you ever given your card details to someone to make an eBay purchase?

- Did you sell a computer/laptop/mobile without wiping the memory?

 

If it is unauthorised use of your card then go to your bank and do a chargeback.

 

Also, I'd be asking the bank to cancel that card that was used and get a new one.