on 27-02-2014 09:30 PM
Hi
I received my invoice after selling an item. I have been charged twice for selling the one item and also charged postage, when I posted the item in a registered post envelope I purchased myself at a post office.
I tried to sell the item in January but sale fell through so I relisted it and sold it in February. Also after I sold it I accidently clicked on the postage button but then cancelled it. On the invoice I have been charged for postage, but I purchased a registered mail envelope from the post office and sent the item.
I was wondering if it is possible to talk to someone on the phone about this and if so please give me the contact number. Is it possible to have 1 fee for selling the item and the au post shipping fee removed from my invoice.
regards
Vicki Brooks (mah_tilda)