on 14-09-2021 01:12 PM
I'm in trouble, and I can't get any answers anywhere. The seller has been stringing me on from China and will not refund me.
I ordered from them Dec 17, 2019. Order arrived months later, however package was opened and half the items missing. Contacted seller said the would replace order... Its now Sept 2021, NO REFUND,NO REPLACEMENT ORDER. How can I talk to a EBay person for help
The call center staff are overseas
However, even of it were possible, it is far , far, far too late
Even PayPay only give 6 months
Going on for two years later, sorry but nowhere to go
The seller never had any intention of refunding or replacing and was hoping you would not use the tools eBay give (and then PayPal give) to get your money back or any item as a replacement
Unfortunately after almost 2 years it is too late for any dispute or help. You should have started a dispute much earlier.
You have 30 days since the last day of the estimated delivery for an eBay dispute and 180 days since the date of purchase to open a PayPal dispute.