Earlier today an earthquake hit the Philippines near the city of Cebu. Many of our dedicated Customer Support employees are based in this region, and our thoughts are with all of them and their families as they deal with this disaster.
The office building where our employees are based has been evacuated. However, we are pleased that no employees are believed to have been injured or harmed.
As a result of this disaster, our phone, chat, and email customer support operations will be temporarily unavailable. We are working to get support in place and ask for your understanding and patience while we work through this.
You can still visit our Online Customer Support portal for any queries or help you may need.
Thanks for your understanding
The eBay team
