Billed cancelled subscription

shamaca41
Community Member

I was charged for a cancelled subscription for Ebay Plus

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Billed cancelled subscription

How did you cancel?

 

The link below is to the help page which includes instructions on how to cancel an eBay Plus subscription.


โ€” https://www.ebay.com.au/help/buying/buying-ebay-plus/buying-ebay-plus?id=4755#section6

 

Quoting:

 

โCancel your eBay Plus membership

 

You can cancel your eBay Plus membership at any time. Here's how:

 

  1. Go to your eBay Plus membership page.
  2. Select Edit membership.
  3. Select Cancel membership.

 

[โ€ฆ]

 

Fee refunds and eBay Plus benefits when you cancel your membership

 

  • If you cancel during your free trial period: You won't be charged any membership fees. You'll still receive all eBay Plus benefits until 30 days after you signed up for the eBay Plus trial.
  • If you cancel after paying the membership fee:You won't be charged on your next renewal date. You'll still receive all eBay Plus benefits until the renewal date.


Tip

If you forgot to cancel your annual eBay Plus membership before the fee was charged, you can contact us within 14 days of your payment date to cancel your membership and receive a refund. This only applies to annual memberships that were renewed automatically after a free trial or at the end of a membership term, and your eBay Plus benefits will end when we process your request.โž

 

 

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