Click and Send SEARCH function???

[zodiac_woman]

Does anyone know how to perform a SEARCH for customer's tracking number using the History page of Aust Post Click and Send?  Or does the Search function just not work?

[peggotty103 · Accepted solution]

The Click & Send drop boxes DO work. I have had to use them on occasion. In 'Item History' the drop down box after 'Item#' and 'Sender Reference' on the first line will show 'Ship To Name' as one example. By inserting your buyer's name in the 'Contains' box and pressing 'Filter', it should reveal what you are looking for. Just check the date range is sufficiently long enough.

Hope you can understand my explanation :0)

cheers