How do I contact eBay to request they extend the time in "Resolution" options?

As a buyer I am always conscious of making sure I log a resolution before the 45days is up if a parcel has not arrived. I buy a lot of smaller items but some of them are expensive & I've had a lot of non deliveries in the past from Overseas Dealers. However since Covid I'm finding deliveries are even slower. Yet I still cannot give dealers extra time before lodging a case in resolution centre for fear of missing the deadline. In one instance I had a delivery over 90 days from order date with no tracking on a cheap item & now have to ask the dealer to re-bill me for the item so I can pay him. I still have a number of other items waiting for delivery that are near deadline that probably just need more time for Aust Post to get their shizzle together & deliver.
Any assistance here appreciated.

Accepted Solutions (0)

Answers (1)

Answers (1)

They have actually already extended delivery times because of COVID, so basically also the time to open a case in the resolution centre.

If you use PayPal to pay, you have 180 days since the date of payment, so maybe if you are willing to wait, just wait, then talk to the seller if an item really does not arrive, and if the seller does not help, open a case in Paypal.