Is anyone having trouble adding tracking numbers? Has anyone changed a tracking number successfully

I put the wrong tracking numbers on three items and then went to edit and change them. I removed original tracking numbers and started again and now eBay system won't let me put in correct number with correct parcel because it says number is in use even though I deleted it.

Customer support girl said she could enter numbers her end but due to company policy she isn't allowed to because it's a security issue.

Meanwhile I have to write to my buyers telling them real tracking numbers of their parcels. It's just annoying because there is a tracking number on one item, that is wrong that I can't delete even though I have gone through the process as instructed by customer support and two items with no tracking numbers at all. These won't allow anything to be added.

Customer support said it was a Friday maintenance issue with the eBay system. 

 

Has it happened to anyone else?!!!!!

Accepted Solutions (0)

Answers (0)