No tracking option offered

langian
Community Member

The product I wish to purchase offers no option to request tracking. What happen if it doesn't arrive? 

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Answers (2)

Answers (2)

lyndal1838
Honored Contributor

It is no different to what happens if the item is tracked.

You contact the seller to give them a chance to rectify the situation.

If they do not help you open a dispute in ebay or paypal.

If it is being sent from within Australia and it is a parcel, all come with tracking

 

you can use the 'contact buyer' to ask them to give you the tracking number if they do not upload one

 

If it is a letter, they do not have tracking numbers, unless you have paid for registered post


*EDIT*

 

 

 

Sorry, have just seen you are in NZ so not sure about international mail