on 19-01-2021 03:05 PM
I have a buyer in Beijing, China whohas prepaid postage and when I try to print a label I get "please enter valid state/territory" & "please enter valid post code" have contacted the buyer but whatever combination I try same blockage.
You can't print labels through eBay for International postage. You will need to go through Australia Post. I hope you charged for International postage, not domestic.
If you didn't, unless the item is worth significantly more than the additional postage, I would cancel. Use the reason 'Something wrong with buyer's address'.