on 14-09-2020 03:36 PM
Today Australia Post wanted to refuse my domestic parcel (same state) because it was too large based on 'girth' (?!)
I carefully measured the weight and dimensions according to the Australia Post Shipping Calculator. According to the calculator, the box was perfectly fine as it did not exceed the max length of 105cm. Dimensions: 60x41x53 (cm). Weight: 6.1kg. The packages volume was 0.13m3 (the maximum allowed is 0.25m3).
After making my point the reluctantly accepted my parcel but said that most likely, they won't deliver it and will return it to me... My point is that there is not max. girth limit for domestic parcels, based on Australia Post's info that is publicly available. Did anyone else encounter this problem?
Have a look at the Australia Post terms and conditions. Specifically 29.1.1, where they say that a girth greater than of 140cm, which your parcel is, is prohibited.
I realise that AP's website is not particularly user friendly, but the search option actually works. It took me 90 seconds to find this information.
So your point is incorrect. There IS a maximum girth for parcels.
29 Articles which have irregular dimensions or which are overweight
29.1 Australia Post may refuse, in its absolute discretion, to carry an article if in the
reasonable opinion of Australia Post the article weighs more than 22 kilograms; or if
it is a parcel:
29.1.1 the parcel either exceeds 105 centimetres in length or the girth exceeds 140
centimetres;