Cancel a Packaging Label

[rachael9428]

I need to cancel a packaging label per the following instructions (pasted below) but I cant see any labels to cancel when I go to 'manage postage labels'.  Help Please!

How to cancel a postage label

If you haven't used a postage label, you can cancel it within 5 days of creating and printing the label. If your cancellation request is approved, you'll receive a credit for postage and related charges within 25 days. The credit will then be shown in your seller account activity, and on your next monthly invoice.

To cancel an eBay postage label:

1. Go to Manage postage labels.
2. Find the item you'd like to cancel the postage label for, then from the Actions column, select More actions, and then select Cancel postage label.
3. Choose your reason for cancelling the label. If you want to, you can add a message for the buyer.
4. Select Cancel postage label.

[plantsdoor2door]

This doesn't work for me either, there are no items listed in 'manage postage labels' even though two were created this morning.

[ricfree03]

I cancelled a postage label a few years ago because printer didn't work and have been credited the money but can't get my money back from ebay, decided to try by selling some items on ebay but they still took all the fees from a sale and still  have a credit on my account, Ebay sucks