Is anybody else having a problem in Australia with small untracked items going missing in the mail.

[yudee]

I've been a member of Ebay now for 15 years and until recently have had nothing go astray but in the last year I've had 3 small untracked items get lost in the mail. Is this a trend that needs to be looked into by Australia Post i.e. is there someone in Australia Post pilfering small packages or have I just been unlucky.

[peterh4233]

You have been lucky.

I have been selling on ebay for about 5 years now. Australia Post has consistently misdelivered about 1% of my untracked mail during this period. As a result I incur a loss, the customer is unhappy and I get poor feedback.

If 1% of mail is lost, Australia Post is costing sellers billions annually.  I to wonder what happens to all that mail.

[domino-710]

That's a lot of mail from 2017.

[sandypebbles]

You do not have any negs, 100% positive in fact.

The two neutral feedback were about the items, not lost purchases 

And the question was posted over seven years ago

[davewil1964]

So have I. I have had a handful allegedly undelivered out of 3k. Far less than 1%. Which any prudent seller would sefl insure by adding 10 or 20c to postage to cover occasional losses.