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Items marked as posted should actually be posted.

abaca_1
Community Member

When is eBay going to enforce their own rules and make it mandatory that items actually be posted when marked as such.

Too many Overseas sellers are using Logistic companies to post items from within Australia so they can bypass eBays location policy. But these logistic companies do not post items for up to 3 weeks after tracking number is issued. They either are waiting for item to come from overseas before repacking and onposting, or if they have item in stock, they wait till hey have a pallet full before releasing items in bulk to post/courier companies.

This is information I have received from two courier companies and supported by advise from Australia Post.

I have personally had a number of these recently, unfortunately all purchased within a similar time period. Local sellers are just as bad getting tracking numbers issued and then not posting item for up to a week after, then blaming courier company or Covid for their poor performance. eBay needs to start enforcing rules on sellers. I am not interested in returning items for refunds etc. I just want items paid for in a reasonable amount of time. After all I pay for all of my items immediately.

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Items marked as posted should actually be posted.

 

Unfortunately it's out of the seller's hands.

When a postage label is printed in eBay, it is automatically marked as posted even though a seller may not get to a post office to lodge it for many days or a week.

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