Hey all my daughter purchased an item and recieved this message from the seller. The seller is in the USA and is having trouble converting the weight. We are not keen to cancel then rebuy as it will take days for the refund to come through and then we would have to rebuy in the mean time. Can anyone help?
This is the sellers message.
The problem is that when something is purchased from our foreign site, it makes me convert weight to grams from ounces. Your package weighs 1,361 grams. It does not let me enter a number that large. I talked to ebay but they have not solved it yet. i think at this point the best thing to do is to have me cancel the order, then relist it and send you the link to the item on the US site.
