Why is eBay.com.au not asking sellers to adjust their estimated delivery dates.

tmix001
Community Member

Hi

 

Why is Ebay not asking sellers to review their estimated delivery dates which were based on Covids-19 problems. In Australia the postal service and couriers are back to their standard delivery times, local and Interstate.

 

The last few deliveries arrived  days before the first date mentioned on the eBay Website.  

 

This descrepancy makes it hard for buyers to make themselves available for delivery, or to determine which supplier has the best estimated delivery times, where times for delivery arew somtimes critical to the purchase.

 

A circular to all your sellers asking them to review their delivery times would be the best way for all concerned to have a better seller/buyer relationship.

 

Regards

Timix01

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And in addition there is a LOT more to the negative affects COVID lockdowns have had around the country.

 

The opening of borders means little when the backlog for postage, carriers etc must be huge.

 

Not to mention loss of jobs in these same areas and many more. Not all will be back to normal for a very long time, so I hope you can show patience to any seller.

 

In saying that, my delivery times on items purchase from AU have been fantastic, even over Xmas