Seller has agreed to refund but has requested no tracking number and address doesnt match
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
on 16-08-2012 07:59 PM
So Ive just bought a mobile through ebay and it arrived broken (came yesterday) After MUCH discussion with the seller, they have agreed to a full refund once I send the item back. No issues there, however- the adress theyve told me to send it do is different to the return adress on the actual package and they are adamant that I dont get a tracking number. Ive told them I will be sending it with a tracking number regardless and asked them why the adresses dont match but no reply. Yet.
Im now a little paranoid! Have never had to return an item before so Im a little unsure on how it works. I havent opened a case with Ebay/Paypal as I wanted to deal with the seller first- but Im just worried that theyll claim I sent it to the wrong adress/never received it. Will I be able to open a case if this happens? Or what will happen? Should I open a case now just incase?
Sorry for the novel! And thanks in advance 🙂
