eBay purchase disappeared while in transit

[livingdreams11]

eBay purchase disappeared while in transit

eBay parcel (Dyson) disappeared in transit, even with tracking number. After investigation, was told couldn’t locate the parcel, so what’s the tracking number for? Disappointing. Someone is enjoying my Dyson.

please use any other service, but not Sendle.

[papermoon.lady]

Contact the seller and see if they refund you spontaneously. If they don't, open a case.

A tracking number des not mean that a parcel is guaranteed not to go  missing. The tracking basically only tells you where the item was when it was last scanned.

[countessalmirena]

Open a case under eBay’s MBG.

[sandypebbles]

Agreed. They were advised to do so on their other post, but not sure if they saw the replies before it went away