my buyer is lying about not receiving the item I sent.

[toninittelsbargains]

Hi, My buyer contacted you to say she had not received her item yet and you took the payment off me.

I contacted her and gave her the tracking number of the parcel.

She then wrote me that her post office had not received the item and they lodged a lost item case.

I contacted our post office, and they tracked the item as follows:

I posted on 10-12-'14

It arrived in L A. on the 12-12-'14.

it arrived at her local post office on the 17-12-'14 and they tried to deliver it 4 hours later. As no safe leaving place was found, the postman took the item back to the office and left a pick up card.

The item was consequently picked up on 18-12-'14.

She now claims not to have received it.

The tracking numberis: LK 907762426AU.

Sincerely, 

Toni Nittel.