no postage paid on item

[jackie2089]

Hi all.

some of you might remember my original post, I had up for sale a wembley ware ashtray but forgot to put the postage cost in so i did a revision and added postage costs, this was done before there were any bids and it was there for everybody to see, anyway a buyer bid and won the item on the 5/10 and paid for the item only on the 9/10 so i sent ebay message asking could they please please pay postage cost and i would post it as soon as. never got a reply so after a few days i messaged and emailed them but still no reply, so i sent them a invoice through paypay for the postage costs, still no reply so i got their p.n and tried to ring but i think that it was a fax, so i left it for a while and had to go to sydney when i got back still nothing, i was reluctant to open up a dispute as she has they have got 100% feedback and i was giving her the benefit of the doubt, maybe she was on holidays, but i think it has gone on long enough, so what do i do now. thanks Jackie

[2106greencat · Accepted solution]

Hi Jackie - in a nutshell the buyer should pay the post, but unless it is a large amount I would do as pj suggested and send at my own cost. Revisions are not always easily seen on listings and the buyer has paid and may have no further reason to check the eBay messages etc as they assume the item in on it's way. A happy customer can end up making a happy seller if no red dot is awarded.