postage time versus dispatch time

Hi,

What do other sellers think of the ebay dashboard and feedback where there is an opportunity for buyers to rate postage time?

I find it misleading as it should perhaps be dispatch time. I usually dispatch items with a working day or two and still achieve one or two low ratings for postage time, always from overseas buyers.

How can a seller have a postage time rating when the seller has no control over transit time or customs clearance.

Thank you.

 

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