Buyer says PayPal not working

[gilgilwombat]

A experienced buyer has contacted me to say that she is having issues with her PayPal account and wants to pay me by bank transfer instead. I have given her two weeks to sort it out but she is still saying that she cannot pay via PayPal. The amount is small (c.$20) and she seems genuine but I am not sure if there is any mechanism for eBay payment outside of PayPal. I would be grateful for any advice! Thanks.

[twyngwyn · Accepted solution]

Yes....just give her your bank details

[countessalmirena]

I don’t know whether you can edit the payment method post-sale, although you can do so beforehand:

https://www.ebay.com.au/help/policies/payment-policies/payment-methods-policy?id=4269

But bank transfer is perfectly safe for the seller.

The whole “having trouble with PayPal account” might worry you but really, that’s a concern for a buyer if a seller says they’re having account issues. As far as I’m aware, there is nothing to fear the other way around.