Ebay case help... case closed and buyer did not return item paypal removed the hold on my funds but?

kosoria
Community Member

Ok I was happily selling on ebay when this scammer bought $260 item, then he claimed he partially received it, which is impossible, well,  buyer opened a case and I accepted to issue a refund when i got the items back, 2 weeks passed and he never shipped the item, I escalated to customer support cause i was tired of all that BS....but CS decided on buyers side and according to that ebay/paypal email they would issue a refund as soon as the buyer showed proof of returning. today i got an email saying that case was closed and hold on paypal has been released because they did not heard from buyer, they did not take any money from my account but I'm afraid they will later, or is this all final and done with??

 

fast fwd

sold item

buyer opened case

hold put on my account

i accepted to refund upon return

2 weeks no return

I (seller) escalated case to cs,

cs decided on buyers side they would issue refund after receiving return shipping info

received email from ebay/paypal case was closed because they did not heard from buyer

they did not touch my money on paypal
hold released

 

is there any chance they will still issue a refund? after all this??

 

 

 

 

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