Hi, I've just been paid after an unpaid item case. The order/status in pay pal says issue refund. Does this mean buyer is requesting refund?

An item I sold in early December has now been paid after opening an upaid item case.   In my paypal acc the order/status says issue/refund.  Is this request from the buyer or an option that is always there?   Communication with the buyer has been sparse to say the least and I have not received any messages from them at all that they have paid and want to arrange pick up. The item is a dining table & chairs.  Just want some advise before I contact buyer. Cheers

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