How do I get a shipping refund from ebay?

umack_1
Community Member

Hi,

 

I recently bought an item from a seller in the US, and had him ship the item (free shipping to US address) to my daughter in the US to avoid the International shipping charge (more than item bought).

However I am in Australia, and eBay still added US$55 shipping cost for International  shipping to Australia, which never happened.

 

How do I get a refuund from ebay for the shipping charge. I don't want a refund for the item, I want a refund for the shipping.

 

I have the receipt from ebay for two "items" the item I bought and International shipping.

 

regards,

 

Rick

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