How do I request a refund when I did a one time credit card payment?

vehicle1
Community Member

I'm trying to despute an item but the seller is ignoring me. 

 

When I try and request a refund eBay says I have PayPal protection and to log into PayPal. 

 

But I paid by making a one time credit card payment. As such I have no PayPal login. 

 

I tried creating a PayPal login,  and linking it to my eBay account but still the payment didn't appear in my history. (It was less than a month ago)  

 

I don't want to p**s off eBay by doing a credit card charge back,  but I cannot see any other way to get a refund. 

 

I've tried reading online but I can't see anyone else who has had this problem. Surely I'm not alone?

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