I need to talk to someone at eBay. I have a problem that needs to be resolved.

[m1thch123]

I recently bought an item and eBay or PayPal issued the wrong address to the seller. They supplied an old address of mine which was changed in both my eBay and PayPal account three years ago. This item has now gone missing and I want this resolved.

[sandypebbles]

Live Chat (under the help tab at the top of the page) is the only way to contact eBay at the moment

I take it that  the address you were shown to confirm where the item was to be sent to before purchasing was showing as your updated address?

Is the address still correct in your eBay/ PayPal details now? 

(just asking as it would be good to be sure of these before contacting Live Chat so you don't get 'disconnected' for asking too many questions etc

[m1thch123]

I have checked and re checked my address. It has been my new one for the last three years. I have bought many things both from eBay and other sources in that time, always using PayPal. The address has always been my present correct one. In the same week that this item went missing I bought other items using PayPal that came straight here. The fault is with PayPal or eBay for supplying the seller with the wrong address.