Non payment to me by Ebay for old sales

[darrenhopton]

I sold a couple of items 11 months ago and have not received payment from Ebay as my account wasn't verified.

My account is now verified, will I still get paid?

My account shows no payments are on hold.
I've tried using the help chat, but keep going around in circles with it (very frustrating).

Thanks

[twyngwyn]

How long ago was your account verified?

anything here?

Getting paid for items you've sold | eBay

Payments | eBay.com.au

1. Receipt and Settlement of Funds; Disabling Payment Methods

After a Managed Payments transaction occurs, you will receive a notification confirming such payment transaction. In certain instances, your transaction may be declined, frozen, or held for any reason including for suspected fraud or potential violation of any eBay or ECA policies, or a policy of one of our third-party payments service providers.

Funds received by us on your behalf represent an unsecured claim for payment against us, but do not constitute deposits. ECA may combine your funds with the funds of other ECA customers in pooled accounts and invest the funds. You do not have any ownership interest in these investments and any interest earned from these investments shall be retained by us.

If we are your Payout Entity, we will initiate settlement of proceeds received to your Linked Financial Account. Your transaction proceeds, other than those being held in accordance with these Payments Terms of Use, and subject to the estimated settlement times set forth in the next sentence, will be aggregated to a daily batch for settlement to you to be paid out as agreed with you (for example, a single daily settlement for all transactions ready for disbursement to you that day). We anticipate that Managed Payments transaction proceeds will generally be settled to your Linked Financial Account approximately two to seven business days after the buyer's transaction, although actual settlement times may vary for individual transactions based on circumstances such as your bank’s processing times. However, we may diverge from this procedure as needed for compliance or risk reasons. If we are unable to settle your proceeds, then, depending on the reason why we are unable to settle your proceeds, we may refund the buyer (e.g., in the event that we cannot process your information for technical reasons etc.) or otherwise process these funds in accordance with applicable law or our policies.

We may disable specific payment method(s) available to buyers for all or some of your listings if we reasonably believe the use of such payment methods for your transactions will increase regulatory, financial, or other risk to us. For example, if you would like to offer a high-priced item with a new eBay account, we may disable such payment methods where the amount is credited with a time delay after the transaction (e.g. Buy Now Pay Later). In assessing the risk, we consider relevant factors such as your sales history, service status, eBay account history, risks associated with certain item categories, transaction value, and number and monetary amounts of eBay Buyer Protection cases. We will re-enable the affected payment method(s) for your listings once the risk no longer exists.

[sandypebbles]

Why did you not do all this (Managed Payments and being verified to sell) before you even listed?

It's not a 'new' thing (nearly 5 years old in fact)

And then why wait another 11 months after you sold?

Sorry, doubt what you can do through eBay now

You will most likely need to go through the company that money gets sent to when sellers fail to do what they need to do and leave it almost a year

I forget the name, but another member will no doubt remember who they are and post 

[daydreams_12]

The NON PAYMENT obviously didn't bother you for a long time.  Why would you get so upset now.  The responders on the forum are members just as you, and cant really answer your question.  I have never heard or read about anyone waiting that long.  If you want to find out from Ebay, you will need to go through Help, top of every page.  Scroll down until you find appropriate section.  Dont know how you will go on a weekend.