Payment on hold

[bluebe3185]

I was not informed that my payment would be put on hold.. I offered free shipping on the pretense of paying for it out of my payment 

[sandypebbles]

You had to tick the box that said you had ‘read and agreed to’ and eBay assume people do

Those holds really do apply

you do not need to be told again

Your funds will be on hold for 30 days as they are for every new and infrequent seller

and you must ship within your handling time

Have you fully signed up to Managed Payments and been verified to sell?

Read up on the selling basics, including the hold you agreed to when you ticked the box

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=481....

[countessalmirena]

Did you not read the Selling “Help” pages and policy pages before selling?

I very strongly suggest you read the following - thoroughly - so that you’re not taken by surprise by anything else.

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792

https://www.ebay.com.au/help/selling/listings/selling-limits?id=4107

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=481...

https://www.ebay.com.au/help/selling/selling/seller-performance-overview?id=4080

[sandypebbles]

You have also left feedback for your buyer where you state

You've put the expected delivery date as the 8th.. This is incorrect

The buyer, obviously cannot insert the estimated delivery date into your listing

eBay inserts the estimated delivery date, based on the handling time you stated on your listing

You need to post within your handling time, not make the buyer wait for your funds to clear

So if the estimated delivery date was the 8th, you would have need to have already posted it

If  you haven't, you can expect an unhappy buyer, a neg feedback and an item not received dispute opened against you 

Not the buyer's fault you do not know what you are doing or how selling works 

[paper-jack]

Click help, top of  your screen or click on link

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

Quoting from above:

To help ensure eBay remains a safe place to buy and sell, and to meet our legal and compliance obligations - opens in new window or tab, we sometimes place a hold on funds, for example, if there's an open case or dispute on a transaction, if your buyer reports a problem with the order, if your account is restricted or suspended, if you owe eBay money, or if you're a new or infrequent seller. If we placed a hold on your funds, we'll notify you by email and, depending on the reason, may request additional information from you to help resolve the issue.

There are various reasons why we may place a hold on your funds.

Transaction holds

Transaction holds are when we place a hold on funds related to a particular buyer transaction. The funds on hold may be used to refund the buyer for the same transaction.

While proceeds from your sales typically become available within 2 days of confirming the buyer’s payment, we may place a transaction hold on funds while we ensure a successful transaction. To reduce the likelihood of a transaction hold, we recommend shipping an item the same day your buyer pays for it and following good shipping practices, such as adding tracking information to your order.

Tip

[domino-710]

Back to the drawing board - Blue.