on 19-11-2020 10:57 AM
Hi my buyer has confirmed receipt of item but payment is still being held by Paypal is it up to me or buyer to advise of receipt so the money can be released??
ITEM ID 224214628294
Regards
Paul
All new sellers have their funds held for 21 days , those are the rules
If the buyer has left positive feedback, that can help
It is up to you to make contact, but it does not mean the money WILL be released earlier
Do you have tracking showing delivery?
That will anecdotally help (it used to, I don't know if that's still the case), but you need to contact Paypal with the information, not eBay.