Refund to paypal hasn't reached my account yet

Hi there,

I was refunded the amount of 8.19GBP by a seller (Susan Hickson) around 7.8.2013. This payment however has not appeared in my bank account and I don't know how to retrieve it. I know that the seller has definitely returned the money so why can't I see it in my account?

Regards,

Anita

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