bought two items and authorised payment but payment taken and money held out of account also

[kopenhagen5]

If you are referring to payment being debited twice.

In the new system, a payment will be debited to your account as a test payment to make sure it won't bounce and be charged fees.

Then the real debit will occur with the initial being credited back.

[papermoon.lady]

More details please. This is a member-to-member forum (not eBay staff) and without more details we cannot know what happened and help.