re refunds

[curlbo-0]

the buyer has canceled the deal and wants their money back, ebay is holding the money, but the ebay system says I have to pay the buyer out of my own pocket but I do not have the funds, what happens now ?

[davewil1964]

IF you have properly signed up for Managed Payments, you should be able to refund from pending fees.

I have no idea what the situation is with payments on hold, but have you actually tried refunding?

[curlbo-0]

Thanks for your help

[padi*0409]

If you don't repay the buyer then they'll probably open a dispute against you - if you still don't resolve it expect sanctions by eBay and a neg feedback from the buyer.

What was the reason they wanted to cancel ?