hi
i opened up case 15 689 0026 to request a refund as the item was due to arrive in 3 months and did not arrive 5-6 weeks after the due date.
i requested a refund and they have asked me to wait another 7 days and i wanted 15 days and still no item.
i have requested another refund and now they sent me this message - go to PayPal. please close the dispute,.then we can refund to you.
i went to my paypal and there no info on them or any issue receiving a refund.
my concern is if i close the dispute here on ebay they will not refund me my funds
i would like your advice please
thank you
