seller opened unpaid case against me while waiting for payment info

rbtj78
Community Member

hi completed checkout  & was told wait hear  from seller for payment info (direct debit to bank account) on monday. i hadn't heard from  them and sent a message requesting payment info today ( wed )  .  only to get a unpaid case from seller ..... how can i pay for a item if i don't have the payment info .....  i find this case on me unfair ....

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