Has anyone got a phone call from 'Ebay' saying there is a suspicious gift voucher from California.

[becrath]

I got a phone call from 'Daisy' from Ebay saying that there is a suspicious gift card on my account and its from California. I asked for her credentials and she gave me an employee number. It seems like fraud. Do Ebay call customers like this?

[countessalmirena]

@becrath,

The phone call you received was a scam.

The intention is to make you afraid that your account has been fraudulently accessed and that something has been purchased on your account by someone else. It’s not true; the scammer wants to convince you to give them access to your computer or device by downloading a third party app which will give them total access. “Supposedly” the app will be a “secure server” so that they (the fake eBay people) can refund you.

It’ll probably also involve the old “we refunded you too much so you need to repay us with gift cards” scam. This will involve faking transaction entries in your bank account so that it looks as though you’ve received thousands in a mistaken amount.

The whole thing is a scam.

SCAM SCAM SCAM.

Don’t engage with such scammers. Don’t give your details; don’t confirm details; don’t say anything. Just hang up in future. Don’t call them scammers; don’t play with them; don’t seek revenge; don’t swear at them; don’t call them back. Just hang up.

[rmb06]

I received one today advising EIN770430924 as teh empoyee number and to check if PAY TV PROVIDER was in my settings on my phone as it has committed fraud and applied for apple gift cards.

[sandypebbles]

And it is still a scam. Hope you did not engage with them/give them ANY details at all

[countessalmirena]

Scammity scam from Scamville.

Criminal scam groups buy scripts and train their “employees” (who are either willing or unwilling participators) in the scenario.

Any phone number they give you for eBay will be fake. Any employee number they give you will be fake. The sense of urgency they create will be fake. There is no transaction - there are no gift cards bought in your name.

The scammers want to get any and all of the following from you:

1. access to your device;

2. your money;

3. your ID information;

4. anything they can use for password-guessing (such as favourite car, pet’s name, mother’s name, etc.

The instant you realise it’s a scam, disengage. Give no information. Before you realise it’s a scam, be wary and give away nothing. The more you talk, the more information you leak.

[sandypebbles]

Nope

What information did Daisy*  (*not her real name) want from you?

Do you have a gift card on your account?

Have you contacted eBay and reported the phone call to them?

[becrath]

Hello , thanks for your comment. I don't really know what she wanted from me. She wasn't very clear. No I don't have a gift card on the account and I don't know how to contact ebay directly. I wrote a post here as I don't know how to contact them for information.

[sandypebbles]

This is just the member to member forum that eBay do not read. If you want to contact them, you need to go to eBay Help at the top of any page and go from there (during business hours) if you can find the issue listed that most closely relates to this, select that and go from there once you connect with an agent. And best if you ask for a supervisor, as base level staff will put it in the 'too hard basket' as their script is unlikely to cover it