Can't get seller to contact me

[atwater4me]

I've tried several times to get the seller to answer my question about whether they have a lighter shade of makeup I've purchased from them before, but no reply?

[zanadoo_56]

I wonder if the seller is on Easter Holidays?

I had been exchanging daily messages about a possible purchase with a seller (not eBay) which suddenly stopped at Easter.  It's a personalised item that I want to buy so hopefully things will resume soon.  Fingers crossed she is just on holidays at the moment.