Unable to work out who the seller is of faulty product I have purchased

Hi i would like to return a faulty product but i am unable to find the product in my purchase history. I have received an email though from the seller. I want this resolved as soon as possible as i  run a business. thank you

 

Hi Imad - Your order has shipped to 82 Payten Avenue.
NEW PolyCool Commercial Blender Food Processor Mixer Smoothie Juicer Ice Crusher
Estimated delivery : Wed. 6 May.
Tracking Number : APP2660146
Postage service : Standard delivery
Item # : 180989243817
Transaction ID : 1349533434008

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