why am I not receiving emails from my followed searches?

eldoze
Community Member

I too have received no emails from my saved searches since about 20 May. eBay seems to have no process to ask them this question without hanging on the phone 'for  a long wait'. My time is valuable too. 

eldoze

Accepted Solutions (0)

Answers (3)

Answers (3)

Hi there.  I have the same problem.  After 'chatting' to an 'expert' last night for about 40 minutes - she came up with the idea that I need to delete my history and cache from my computer.  I tried to explain that if it was this computer, then the emails would show on other computers I access my emails from. 

She has apparently referred it onto someone else.

Hope we get an answer!

Red1Rufus

kmaybull
Community Member

sorry mine is exactly the same, please let me know if you get an answer. thanks

I beleive it has been a problem for a little while, and that eBay are apparently working to fix it.