on 05-05-2014 11:13 AM
A bidder contacted me several hours before the auction ended, to advise she accidently bid $448 instead of $48. I advised her to follow the instructions re 'Retract a Bid'. She said she tried but couldn't do it from her mobile. She won the item, & I invoiced her for $65+p/h. She contacted me to say her max bid should only have been $48 (even though the bids went higher, no doubt due to her high max. bid). I accepted that, & needed to 'Revise an Invoice' to re-send. No joy. Looked everywhere I had been directed by Customer Support & community help. Tab simply wasn't where it should have been. I took the suggestion of sending a 'Request for Money' through Paypal, which I did. Question: How do I/can I delete the existing ebay invoice? Haven't been paid yet through Paypal, but the buyer may understandably be waiting for the ebay invoice to be retracted first. Help please??